To receive a full refund, items must be postmarked for return within 7 days of receipt. Once your item(s) is received, your account will be refunded minus the cost of return shipping. After 7 days, returns can be made for store credit only and must be postmarked within 14 days of receipt. Olivia Shoppe offers free exchanges on regularly priced clothing items. In order to return an item, you must first email us to communicate your return and a shipping label will be sent to you. Please send all emails to firstname.lastname@example.org.
Clothing items must be unworn, in original condition, undamaged, and have the original tags still on them. Non-clothing items must be unopened, unused, and in their original packaging. All returns and exchanges are accepted at the sole discretion of Olivia Shoppe.
All linens, kitchen and tabletop goods, childrens toys, hair accessories, bathing suits, socks, tights, and discounted items are final sale.
All purchases made using special discount codes are final sale.
All personalized and special order items are final sale.